Frequently Asked Questions
How do I order a Custom Banner?
Choose a Banner Size
Choose a Border
Note the event, color scheme, and illustrations wanted
Send Order Request
Compliments.
JK I only accept Venmo: Jessica_Leong
Do I have to customize my own banner?
No need! I’ve already curated designs for some holidays and events that are ready for your choosing!
What’s the difference between a Curated design and a Customized design?
A Curated design is a pre-made banner that’s already been mocked up and ready to paint. You just pick your favorite and I’ll bring it to life exactly as shown.
A Customized design is created with you from scratch. You share your vision, and I design something unique just for you with mock-ups and edits before the final banner is painted.
Can I customize a curated design?
Sorry babe the curated designs are made to be ready to paint. If you want to customize a curated design, that will be considered a Custom banner (no extra charge btw).
Do you ship orders?
Not just yet! I will be only taking orders in San Diego County right now. All orders can either be picked up or delivered in San Diego, Del Mar, La Jolla, Del Mar, Encinitas, Oceanside, and Carlsbad.
What happens after I submit a Custom order request?
After you submit your custom order request, I’ll reach out via email within 48–72 hours with a Venmo link for a 20% deposit. Once your deposit is received, I’ll send 2–3 mock-up designs for you to choose from. After you select your final design and complete the remaining payment, I’ll begin painting your banner. Turnaround time is typically 3–5 business days, and I’ll follow up to coordinate pick-up or drop-off.